He is equally compassionate about social responsibility and contribution in philanthropic services for the underprivileged children and women. Transparent and quick decision-making, efficient team of performance, satisfied customers, online banking, effective internal control, diversification of investments etc.
The report discusses about service quality dimension of Dhaka Bank Limited and customers satisfaction on those four dimensions.
We are committed to our goals to create superior shareholder value in our quest for excellence as we grow and mature into a banking veteran.
Therefore, to analyze my respondents answer I did frequency distribution. Therefore, we can say that the general customers are quite dissatisfied regarding Islamic Banking Services provided by Dhaka Bank Limited.The higher the cash position indicator, the better. So, the customers feel excellent to their services and behavior. The Bank is now expanding far and wide to higher market share and big surge in assets. To analyze the gap between expectation and satisfaction of customers regarding the services provided by Bank. Dhaka Bank Limited has come a long way since the year Suez Islam succeeded him. The organization is much more structured compared to any other private bank operating in Bangladesh. Not only did we spread our physical presence but we also initiated new digital services and boosted up our Core Banking Software to render better service to our Valued Customers in the coming years. In addition, so many competitors and substitute are available so it is very easy to switch from one organization to another one.
High ethical standard in all level of operations under a corporate culture par excellence. His sincere effort and dynamic leadership culminated in a large business conglomerate in the name of Shanta Group and other renowned business houses.To find out the way to improve customers satisfaction. Afroza Abbas Mr. Population variance. The newly independent government immediately designated the Dhaka branch of the State Bank of Pakistan as the central bank and renamed it the Bangladesh Bank. This means that there is association between two attributes Level of Customers Satisfaction and Banking Services. It should be mentioned that the improvement in Global Trade has largely been driven by the rising demand from East Asia. He has considerable experience in business extending over above 48 years. In a span of 8 years, the amount of non-performing loans NPLs in the banking system almost doubled. The higher the liquid securities indicator, the better. Right collection of products and services to meet financial needs. In Mr. He thereafter worked for Southeast Bank Ltd. In he led the formation and commencement of the Premier Bank and served as its founding Managing Director. Managed by the Bangladesh Krishi Bank, a specialized agricultural banking institution, lending to farmers and fishermen dramatically expanded.
If the calculated value of is greater than the table value of the test statistic, we reject the null hypothesis and this indicates that there exist the significant difference between theory and observation.
It is the core of our Business Model.